Tech Subsidy - Social Service Agencies

What is Start Digital?
Begin your digitalisation journey as a Social Service Agency (SSA) by embracing IT solutions to harness information and communication technologies, automate processes and embark on digital transformation projects.

• A 20% enhancement in manpower productivity.
• A 70% satisfaction rate among staff and clients.

For details on measuring the KPIs, refer to our information page.

• Choose a pre-scoped or green lane IT Solution.
• Provide one quotation.
• Cost breakdown template is optional and requested as needed.
• Verify vendors & quotations legitimacy, including information, services, and financial status.
• Professional fees/ Add-ons are funded up to 80%, capped at $6,000 per project.

• TNG Start Digital (IT Solution) Project Proposal

• Log in using Corppass.
• Complete application with necessary details.
• Upload quotation and supporting documents.
• Ensure Project Start Date is at least 10 weeks from day of submission.
• Estimated application assessment period is 10 weeks
  (may extend for complex/incomplete applications).
  ^*Applications now open all year round!

• 80% upon acceptance of Letter of Acceptance (LOA)* on OurSG Grants system.
• Final 20% upon satisfactory assessment of claim documents within 8 months after project completion.
  ^*Applicants must submit a new claim via OSG with the signed vendor's agreement after accepting LOA for the 1st disbursement

For More Information
Check our FAQ or watch "Introduction to Tech-and-GO! Grants under the Community Capability Trust (CCT) for SSAs".

What is Go Digital?
Go Digital supports SSAs in implementing large-scale/specialised IT solutions for optimal resource utilisation and improved productivity.

• 20% improvement in manpower productivity.
• 70% staff/client satisfaction.
• Achieve break-even within 4 years.

For details on measuring the KPIs, refer to our information page.

How to Apply for Go Digital
Step 1: Complete the OHFSS assessment if your agency has not done so.

• Register your agency's participants for the survey.
• Complete the OHFSS Assessment.
  • As FormSG is unable to save your progress for the assessment as drafts, we strongly recommend for participants to run through the questions on the Assessment Toolkit before completing the online form.
• Find out more info on the steps to complete the OHFSS assessment.

• Obtain three comparable quotations.
• Mandatory: Get a quotation/proposal and endorsed Cost breakdown template from each vendor.
• Verify vendors & quotations legitimacy, including information, services, and financial status.

• TNG Go Digital/Grow Digital (IT Solution) Project Proposal
• TNG Go Digital/Grow Digital Annex B
  (Complete Part B tab only if the preferred vendor is NOT the lowest quote.)
• 3 zipped folders (one for each vendor) containing:
  
  • Vendor's quotation/proposal (PDF)
  • Vendor-endorsed Cost Breakdown (PDF)

• Log in using Corppass.
• Complete application with necessary details.
• Upload quotation and supporting documents.
• Ensure Project Start Date is at least 16 weeks from day of submission.
• Refer to the document guide on how to fill in the KPI section.
• Estimated application assessment period is 16 weeks
  (may extend for complex/incomplete applications).
  ^*Applications now open all year round!

• 80% upon acceptance of Letter of Acceptance (LOA)* on OurSG Grants system.
• Final 20% upon satisfactory assessment of claim documents within 8 months after project completion.
  ^*Applicants must submit a new claim via OSG with the signed vendor's agreement after accepting LOA for the 1st disbursement.

For More Information
Check our FAQ or watch "Introduction to Tech-and-GO! Grants under the Community Capability Trust (CCT) for SSAs".

• Technology that benefits clients directly, such as rehabilitation equipment, gamification, and chatbots.
• Technology that empowers front-end staff to better serve clients, such as cleaning robots, surveillance solutions, and well-being monitoring systems.

• 20% improvement in manpower productivity.
• 70% staff/client satisfaction.
• Achieve break-even within 4 years.

For details on measuring the KPIs, refer to our information page.

How to Apply for Grow Digital
Step 1: Complete the OHFSS assessment if your agency has not done so.

• Register your agency's participants for the survey.
• Complete the OHFSS Assessment.
  • As FormSG is unable to save your progress for the assessment as drafts, we strongly recommend for participants to run through the questions on the Assessment Toolkit before completing the online form.
• Find out more info on the steps to complete the OHFSS assessment.

• Obtain three comparable quotations.
• Mandatory: Get a quotation/proposal and endorsed Cost breakdown template from each vendor.
• Verify vendors & quotations legitimacy, including information, services, and financial status.

• TNG Go Digital/Grow Digital (IT Solution) Project Proposal
• TNG Go Digital/Grow Digital Annex B
  (Complete Part B tab only if the preferred vendor is NOT the lowest quote.)
• 3 zipped folders (one for each vendor) containing:
  
  • Vendor's quotation/proposal (PDF)
  • Vendor-endorsed Cost Breakdown (PDF)

• Log in using Corppass.
• Complete application with necessary details.
• Upload quotation and supporting documents.
• Ensure the Project Start Date is at least 18 weeks from day of submission.
• Refer to the document guide on how to fill in the KPI section.
• Estimated application assessment period is 18 weeks
  (may extend for complex/incomplete applications).
  ^*Applications now open all year round!

• 80% upon acceptance of Letter of Acceptance (LOA)* on OurSG Grants system.
• Final 20% upon satisfactory assessment of claim documents within 8 months after project completion.
  ^*Applicants must submit a new claim via OSG with the signed vendor's agreement after accepting LOA for the 1st disbursement.

For More Information
Check our FAQ or watch "Introduction to Tech-and-GO! Grants under the Community Capability Trust (CCT) for SSAs".

What is CCF-ICT Category A?
CCF-ICT Category A funds basic infrastructure components up to 80% of the supported cost or actual expenditure, whichever is lower.

• 4 computers (Desktop or Laptop): $1,500 per equipment
• 2 Printers: $300 per equipment
• 1 Broadband Account: $1,700 per account
• Website development costs to facilitate publishing of charity’s information for transparency: $3,000 per agency
• Subscription charges of video and audio-conferencing tools: $250 per agency
• Firewall devices: $3,000 per agency

• For project scopes = $6,000, one quotation is required.
• For project scopes > $6,000, three quotations are required.
• Cost breakdown template is optional and requested as needed.
• Verify vendors & quotations legitimacy, including information, services, and financial status.

• CCF-ICT Category A (Basic Infrastructure Components) Project Proposal
• Technical Advisory Consultancy Report (if applicable)

• Apply under the Charities Capability Fund in the OSG portal.
• Log in using Corppass.
• Complete application with necessary details.
• Upload quotation and supporting documents.
• Ensure the Project Start Date is at least 8 weeks from the day of submission.
• Refer to the document guide on how to fill in the KPI section.
• Estimated application assessment period is 8 weeks
  (may extend for complex/incomplete applications).
  ^*Applications now open all year round!

• 100% reimbursement upon project completion.^{*
  *}Upon satisfactory evaluation of claim documents.

For More Information
Check our FAQ or watch "Introduction to Tech-and-GO! Grants under the Community Capability Trust (CCT) for SSAs". Learn more about the Charities Capability Fund.