FAQ
Get instant answers to your general enquiries and frequently asked questions with our FAQs (Frequently Asked Questions).
Enquiries
Contact us at 6210 2500 from 9am to 6pm, Mondays to Fridays. Alternatively, send your enquiries or feedback to us using the online feedback form.
To help us serve you better, from 3 June 2024, you will be prompted to key in your NRIC number as a primary identifier. Please be assured that your information will be kept secure and confidential.
Location
National Council of Social Service (NCSS)
Ulu Pandan Community Building
170 Ghim Moh Road, #01-02
Singapore 279621
Support For Singaporeans Affected By COVID-19
Following are the links to respective Fundings:
1) COVID-19 Recovery Grant
The COVID-19 Recovery Grant provides temporary financial support to workers in lower- to
middle-income households who are presently experiencing involuntary job loss, involuntary no-pay leave (NPL) or income loss due to the economic impact of COVID-19.
2) The Courage Fund
For affected lower-income households (with at least one Singapore Citizen or Permanent Resident) whose family member(s) have contracted COVID-19 or are on Stay-Home Notice (SHN), mandatory Leave of Absence (LOA) or Home Quarantine Order (QO).
Community Chest
EPES System or Login issues
Social Sector Job Opportunities
Social Service Career Advice or Employment Assistance
Training Courses
NCSS Membership and SSA Matters
NCSS e-services, Job Portal, Technical & Login issues
Service Quality Matters
For whistle blowing, contact us at [email protected] or visit Whistle Blowing webpage.
* Calls from mobile telephone lines to 1800 local toll free number may be subject to mobile airtime charges as imposed by the relevant mobile service provider.
